The best part of our experience was by far the wonderful staff - they were so kind and enthusiastic, and they even made me a cup of coffee when I mentioned being under-caffeinated - I honestly could have cried with gratitude the moment the timer stopped on the room and the door popped open to a staffer holding out a mug and offering me a "coffee break. We loved the Gold Rush room even more - very cool world-building, awesome visuals, incredibly creative puzzles, multiple rooms, challenging enough but also solvable for the two of us. Once we finished, we actually left the building, walked down the block, and then impulsively went BACK to try another room (plus you get 40% off for doing a second room!). The room was really immersive and intense (but not scary), with multiple rooms and lots of audio and visual elements. We've done a few other rooms in other places, and these puzzles seemed more creative than most - not repeating the same kind over and over again. The Mars room was great for two people - it's pretty linear so we worked together to solve all the puzzles. We said to hint whenever, and the hints they gave us throughout the game were just helpful enough to poke us in the right direction without taking the joy of discovery away from us. I love that this place offers unlimited hints, and they clarified first HOW we would like hints - only on request, or also when they noticed us struggling. The staff was welcoming, professional and friendly, and got us started right away. Very cool people work here, and its so sad to see them all get. Got more questions? Feel free to contact us anytime.I cannot say enough good things about The Escape Game Chicago! My 13 year old son and I booked the Mars Room during a short trip to the city last Friday, and were the only ones there on a winter morning. The only good thing about this job are the other people who are being exploited alongside you. We can cancel or reschedule the day of your booking, but it may result in a cancellation or rebooking fee. We can cancel your booking for a full refund or reschedule for no fee anytime up until 24 hours before your booking time. You may book the max amount of players, and then add the extra players at the time of your booking. ![]() However, be aware that the quality of the rooms may be altered due to playing with more than the recommended players. Yes, we do allow up to 2 extra players upon request to make a total of 10 players in Left at Home and Escape the 90s, and 8 in Lab of the Lost. Just remember to let us know! Can I add more players than the max as displayed on the website? You can always add players right up to the time of your booking. Yes! You can subtract players for a refund up to 24 hrs before your booking. Can I add or subtract players after I book? All of our rooms are private! You'll always just be with your buddies and pals. We don't have dedicated parking, but the pay-to-park street parking out front on Clark is almost always available. But sometimes if a staff member is around and no booking is going on, we might be able to squeeze you in. The booking is completely full and you'll need to book for another time. ![]() But there's a chance a staff member might be at the facility, so feel free to call and check if a slot is available.ΔΆ. Sometimes, our staff is "on-call." To keep our employees happy and stress-free, many of our bookings close 1.5 hrs before start time. ![]() But don't worry, we've only had a few groups lost for all eternity. Our games have a time limit of 60 minutes. Not sure which room to book? Take our quiz to find the perfect room for you and your group. We ain't yo' baby sitter! What room should I book? South Side Escape Rooms is a unique and compelling escape game room facility in the south Chicago suburb of Oak Lawn. Nope, we require adult supervision for children under the age of 18. Can I just drop off my kids to do the room? We recommend players to be aged 10 and up (with adult participation). Absolutely! Our rooms are kid-friendly, with Left At Home being our most family-friendly room.
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